Zoom has revealed its latest step towards becoming a complete communication platform.
Far from just providing video conferencing, the company is now looking to provide a range of tools in its new Zoom One offering.
The new platform will bring together Zoom’s collaboration tools, including persistent chat, phone, meetings, whiteboard, and more in one package, simplifying deployment and choices for businesses around the world.
Zoom One (opens in new tab) will have five pricing tiers, each with its own selection of tools and services.
The free Basic tier provides the standard Zoom video conferencing experience, with meetings of up to 40 minutes with up to 100 people, plus three whiteboards with 25MB cloud storage and messaging within the Zoom collaboration tool.
The $149.90/year/user Pro Tier adds 5GB of cloud storage per license and real-time transcription for calls. It also eliminates meeting time limits and allows group messaging, offering chats and channels for “collaboration, file sharing and more”.
For $199.90/user/year, the Business level allows meetings with up to 300 participants and unlimited whiteboards.
Currently, the top of the class is the Business Plus level, available for $250/year/user, which adds unlimited business phone calls to regional or toll-free numbers, as well as domestic SMS and MMS and automatic call distribution groups ( ACD) with call queue. Users also get 10GB of cloud recording storage per license and real-time transcription and translation.
The last two tiers are currently starting at 10 licenses, but for larger companies, there are the Enterprise and Enterprise Plus offerings, which provide meetings of up to 1,000 participants, full-featured PBX calling with Zoom Phone Pro, Zoom Webinars, and full Zoom rooms capabilities. .
Users of the Zoom One Business Plus and Zoom One Enterprise Plus packages will also have access to another new feature announced by the company: translated and multi-language subtitles.
Allowing users to view subtitles translated into the language of their choice, the tool will be available between English and 10 additional languages, or from any of 10 languages to English.
The new “two-way translations” will be available in Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Korean, Russian, Spanish and Ukrainian.
“Simplicity is at the heart of everything we do. As the Zoom platform evolved from a meeting app to a comprehensive communication platform, it became clear that the introduction of new packaging like the Zoom One was the next step in the company’s evolution,” said Greg Tomb, President of Zoom.
“By bringing together chat, phone, meetings, whiteboard and more in a single offering, we are able to provide our customers with simple-to-manage solutions so they can focus on their most important business problems.”